Coaching Matters

The three areas that I love working with my clients in are:

Life Coaching With Law Of Attraction-Be More and Achieve More!

Be the Catalyst that helps Clients Shift, Heal and Transform on many different levels.

Simplify Process, Engage Hearts & Minds to Achieve Quality Results.

I believe in having fun at work as well as at play, and contributing value to others in meaningful ways.

What we intend and think about impact our lives more deeply than we could ever imagine.  So states the Law of Attraction very clearly.  What do you judge, hold as truth, react emotionally to, worry or get excited about?  I hold the space for positive and beneficial outcomes for my clients.  Quality matters in ALL aspects of our lives, not just in business.   In relation to yourself,  how does “quality” apply to the aspects of your health – mental, physical, emotional and spiritual?  What does “quality” mean to you when you think about your environment, home, communities, work or business?  Quality is commonly measured by accuracy, effectiveness and efficiency in business. In our personal lives, we also have checks and balances with systematic (and often preferred) ways of doing things.  What are the Matters of Quality that would allow You to live your most free, fulfilling, purposeful and rewarding life?

Interested in discovering what do you most need to be aware of, that would get you to your desired changes and improvements with more ease at work, in business, or in your personal life?  Thinking that it would be nice to ignite the sparkle within you, so you can get energized to get moving towards your dreams and goals with more ease?

Schedule Your FREE Consultation Call with me to Explore Possibilities. You have it within YOU!

Systems & Quality

  My first love is to help my clients feel and be Better. My second love, is to create and design “things” that help my clients reduce stress and improve productivity with more proactive approaches in their work and to their lives. Using my knowledge and insights gained re quality assurance (ISO 9001:2015 as guide),  I can help you also assess and improve upon the effectiveness, efficiency and suitability of your Quality Management System And more importantly, also help you engage the hearts, minds and spirits of your team in producing Quality Results.

Symptoms that people’s hearts, minds and souls are not engaged fully:

You have a system or series of systems in place, yet you still think you have too much e.g.:

  • rework,
  • reactive work,
  • absenteeism,
  • attitude and performance issues and
  • stress
  • finger pointing
  • “Not My Job”
  • “I don’t make the rules”
  • “It’s Not Up To Me”
  • Surprises

What if you had a more engaged work force?

How good would it be to have so many positive changes at work that they overflow into your people’s private lives?


Establish, implement and maintain Quality.  This is part art and part science. There is the art of engaging the hearts and minds of people so they put out their best 100% of the time, and there is the science of designing the processes and systems so there is accountability, control, shared understandings, standards of performance and streamlining of inter-related processes.

  • There is a pre-requisite to engaging your people’s minds, hearts and spirits in performing work for you.
  • What are the real guiding Values of your business – “Say So or Mean So?”
    How much really, does consideration for the people who work for you in your business play in your business and in your planning?

Of course you care deeply about your staff!  If your people’s well-being is important to you, do continue reading below.  If not, note that you cannot engage people’s hearts, minds and spirits, without a significant value being placed on their well-being.

  • If you have heart, and consideration of and for your team, and have a vision and a mission that is compelling, there is hope.
  • Book a FREE Consultation with me to discuss your issues and concerns etc. more specifically. This is a private one-on-one call.

To read what others have said about working with me on Quality Matters, Simply Scroll Down to the end of this page.   [Other “Success Stories” can be found under the [Success Stores] tab or by scrolling down other pages. Thank you.

Success Stories

2016 July 14th.

I have known Michele since April 2001.

The first thing that stands out is her willingness to get involved, analyze and work to find amiable solutions.

Michele has an uncanny way of simplifying complicated and intertwined process and getting buy-in from all departments involved, so new procedures can be implemented effectively and efficiently. Since joining the company, she has assisting me as well as other Operations Managers in streamlining and mapping out many processes over the 12 years she served as Quality Manager and Auditor for the company. I’m impressed that simple purchasing procedures which she implemented for me back in 2001, still serve us efficiently, even though the number of departments and companies we do business with has grown dramatically.

My Small department of three people only increased by one person in April of 2014 after Michele left the company. These procedures have helped us satisfy the requirements of ISO 9001 audits every year even though they have been challenged by different auditors because they are so simple. Whenever we had process of quality system issues that we need to understand and resolve, Michele would be the first person suggested to be “pulled in” to the situation. Small in stature and always smiling, Michele thinks well on her feet and has a way of getting people to work together and get to the best workable practical solution.

F.R.
Purchasing Manager

So, what’s unique about Michele? Or in other word, what makes Michele special?

She is process oriented

  • Ensuring a process is understood,
  • Ensuring that the process appropriately meets the intent
  • Ensuring that people understand how what their actions affect other
  • Ensuring that the process is appropriate for the people working with the process

She is a problem solver

  • Using proven techniques (e.g., Kepnor Tregoe) to efficiently and effectively determine actions that are needed
  • Removing pain points
  • Willing to dig into new areas to increase knowledge of those systems

She is determined

  • Digging deep into problems and system weaknesses to ensure root causes are determined and not just masked
  • Fighting for cause she believes is right and will not shy away
  • Ensure a project is taken to conclusion

She is fearless

  • Not afraid to provide her observations and assessments
  • Giving her honest opinion when asked, by anyone

She is an educator

  • Not only training people about the what’s and how’s, but also educating them about the why’s

She is helpful

  • Always willing to lend a hand if needed
  • Standing up for those that might not be able to do so themselves

 

B.Z.
Product Manager (12 May 2015)

“Michele Is One of The Best QA Managers …”

Nobody wants to buy products with a bad quality, but a good quality product doesn’t come by chance. It requires a good process/system in place and tireless effort to control and monitor. A good quality management system is a process that can be easily followed and deliver results to meet expectation. Michele knows how to design and implement the quality management system to meet the ISO requirement.

The quality assurance is an ongoing process, which is often to be seen as unnecessary or extra work to many people. Therefore, a Quality Manager often found himself/herself held an unpopular position, which takes courage to do the right things. In her role as a QA Manager Michele is persistent in tracking down details, which is very important for root cause analysis and problem solving. Michele pays attention to details, which is also important for catching opportunities for improvement.

From my work experiences in different companies in three different countries, Michele is one of the best QA managers who knows how to design and follow new processes/policies and modify existing processes/policies to resolve problems in a real work environment.

L.Z.
Edmonton, Alberta, Canada

“That is What a Great Life Coach Is All About… Coaching To Make Me A Better Me..”

Dear Michele,
I just wanted to thank you for all you have taught me in our last few sessions together. The most valuable lessons that I have taken from you are; life is what you make of it and you can have the life that you want, with the law of attraction.

I came out of a breakup when I met you… it was a very dark and difficult place to be. I had a vision of what I thought my life was going to be and then it got shattered when I was dumped and naturally I blamed myself for everything.
Once I began meeting with you, it opened my eyes to a whole new way of thinking, what am I searching for in life? What am I willing to work with? And what is contradicting my vision of life?

You helped me take a deep dive as to what are my deepest fears and what can I do to overcome them (contrast and clarity). Also with my career focus, you helped me sort out what I needed to do to get to where I want to be. And I think what is amazing about you is that all was through self-discovery! You never told me what I should do or how I should live my life, but asked me the right questions that made me realize my own goals, while measuring my level of energy in the process. And I guess that is what a great life coach is all about… coaching to make me a better me.

You were also very good with follow-ups, making sure that my assignments for each session were completed and giving me ideas (gratitude journal) that I can use for the future/between sessions, so that I am attracting the positive energy on a consistent basis.

Thank you again for all that you have taught me. I will forever be grateful that you came into my life when you did!

S.T.
Bank Manager, Edmonton, Alberta, Canada

NOTE & Disclaimer: Coaching is not advice-giving, psychotherapy or counseling.  Also, there are no guarantees or warranties, expressed or implied made, about any results to be achieved. The client is fully responsible for decisions and actions taken in regards to his/her life affairs. The client agrees to be mindful of his/her own well-being during the course of the coaching process and shall in no way hold the coach liable or responsible for any actions he/she takes during or after their coaching relationship.

© Copyright 2016 - Michele Ho Lung